When train service is disrupted because of a stalled train, a sick passenger, train traffic ahead, or WHATEVS, please, please, please, please, please, stop saying:
PLEASE BE PATIENT
You can't tell me what to do!
How about "We appreciate your patience." If I decide to be patient, then great, I understand that you appreciate it, and I appreciate it that you appreciate it. But do not tell me what to do. I will be patient if I feel like it, or I will be something else. Thanks.
PLEASE BITE ME,
Anne
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