Whenever the automated answering system says Push 1 for blah blah blah, Push 2 for blah blah blah, Push 3 for blah blah blah, or Push 4 if you don't know what the hell you're calling about or didn't hear it on the options...
There is a guy that published a very useful list that gave a caller ways to reach a living operator within various large companies' automated phone systems. I can't remember the URL but you can probably find a way to google it.
The ones I hate are the ones that make you speak. Sample conversation with United Airlines Premier Executive Service Line:
Robot: Please say your flight number or destination.
Caller: Cincinatti.
Robot: I think you said Terry Hanratty. Is that correct?
Caller: No, I said Cincinatti.
Robot: Please repeat the destination or flight number.
Caller: Cincinatti.
Robot: I think you said Cindy is batty. Is that correct?
Caller: NO, GODDAMMIT.
Robot: Call terminated
And this is the hotline for their most loyal customers.
3 comments:
you're such a rebel!
OR
running around in circles because you can't get your question answered.
you choose
There is a guy that published a very useful list that gave a caller ways to reach a living operator within various large companies' automated phone systems. I can't remember the URL but you can probably find a way to google it.
The ones I hate are the ones that make you speak. Sample conversation with United Airlines Premier Executive Service Line:
Robot: Please say your flight number or destination.
Caller: Cincinatti.
Robot: I think you said Terry Hanratty. Is that correct?
Caller: No, I said Cincinatti.
Robot: Please repeat the destination or flight number.
Caller: Cincinatti.
Robot: I think you said Cindy is batty. Is that correct?
Caller: NO, GODDAMMIT.
Robot: Call terminated
And this is the hotline for their most loyal customers.
Just Dave - you hit it on the head. I HAVE THESE SAME EXACT CONVERSATIONS!!!
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